The R.O.X. Operations Manager sets store monthly targets and reduces cost expenditures by creating strategies and presenting action plans. He develops branded customer training and fosters employee recognition. He also monitors the store's construction activity and its sales performance
Responsibilities
- Set store monthly targets and monitors sales achievements;
- Create a strategies based on OPEX, CAPEX to meet budget & other programs that foster innovations;
- Present, analyze and recommend action plans on sales , manpower, lease/space, productivity and store profitability;
- Leads cost saving through optimization of OPEX by implementing initiatives to reduce expenditures;
- Develops branded customer training and development programs to upgrade competencies and display the brand DNA in delivering high quality of service in the store;
- Develops rewards and recognition program and recommends internal movements including promotions based on store requirements and career growth;
- Performs store visit based on approved frequencies and schedules to thoroughly check and monitor sales performance, brand promotions, manpower, inventory, visual merchandising and cash sales.;
- Primary responsible in the implementation of store construction activities and attend to site visits / progress updates and weekly project meetings; Immediately escalates and facilitates resolutions of all construction and store opening issues and concerns;
- Coordinates with brand, marketing, merchandising and VM on pre-operational requirements and store opening preparations
Minimum Requirements/Qualifications
- Graduate of any 4 year business related course
- 3 years experience in the same capacity preferably in retail industry;
Preferred Requirements/Qualifications
- Proficient computer skills- MS Applications
- Good oral and written communication
- Advance organizational and leadership skills
- Strong understanding of business goals and standards for customer service
- Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.