Hair Wellness Head (Greenhills Promenade)

The Hair Wellness Head oversees the store, its operations and personnel, through effective administration and implementation of operational and sales activities and policies towards the achievement of sales targets.

Responsibilities

  • Responsible for ensuring that store sales target is consistently achieved.
  • Drive and motivate Hair Therapist to hit sales target
  • Regularly executes control measures to minimize expenses such as utilities, supplies and the like.
  • Makes sure that all Hair Therapist follow customer service standards.
  • Ensures that the brand DNA and merchandise display is well executed.
  • Executes marketing-initiated activities for the store; both local and SBU-directed.
  • Ensures that standard waiting and service time for customers is being followed by the hair therapist.
  • Liaises with HQ for replenishments, monitors stock inventory to make sure that stock levels are healthy on a weekly basis.
  • Prepares all necessary store reports (sales, inventory, etc.) for submission to IL based on an agreed timeline.
  • Monitors attendance and prepares weekly or monthly work schedule of Hair Therapists
  • Ensure compliance of Hair Therapists with store standard operating procedures.
  • Monitors and quickly reports infrastructure with needed fixtures (such as defective light, air conditioner, problems with store signage, internet and electric connectivity and the like) to Immediate Leader.
  • Perform other relevant duties/works which may be assigned by the immediate leader from time to time such as minor hair styling and blow drying.

Minimum Requirements/Qualifications

  • Graduate of any 4-year course.
  • At least 1 years experience in the same capacity

Location
Greenhills, San Juan

Status
Open

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